Delivery Information

Local Delivery
We delivery in Orlando, Florida and surrounding areas. Delivery Fee to Walt Disney World Resorts and Hotels are $14.

We also offer deliveries within Orlando, Kissimmee and another near cities and we also offer shipping options.

For Hotel delivery, please provide as much information as possible to ensure a successful delivery. Please include the name of the hotel, reservation name, reservation confirmation number and telephone number for the recipient if is possible. For Hospital delivery, please provide the name of the recipient and room number. (Please be advised that we cannot deliver helium balloons to hospitals)

We never leave our products on the doorstep, please ensure that there is someone available at the time of the delivery.

We are unable to deliver to P.O Box.

Free Delivery/Shipping
Take advantage of the FREE delivery for orders over $350.


National Delivery
We ship within the United States. We will provide a confirmation and tracking number after the load ships.

All orders need to be submitted at least 48 hours prior to the requested delivery date to ensure the availability of the products and the time of the delivery.

Proper Delivery Address:
PLEASE ENSURE THAT YOU PROVIDE THE CORRECT DELIVERY ADDRESS, ANY DELAYS CAUSED BY AN INCORRECT/MISSING DELIVERY ADDRESS INFORMATION WILL RESULT IN EXTRA FEES AND OR CANCELLATION OF THE ORDER.

Please check your delivery address before ordering. If the package is sent to the wrong address due to incorrect recipient information submitted, the order will be re-billed to ship or deliver to the correct destination.

You must pay for redelivery. Redelivery charges have the same cost of the regular delivery charge. Please avoid the redelivery charge by confirming the address information of the recipient.

Card Messages
Every gift comes with a free note card for the receiver, please don't forget to fill out the card during the shopping process.

The message that you enter in the Card Message field is the message that will be sent with the gift. We do not include any billing information with your order.

Order Cancellation
Same-day orders are processed immediately, and usually cannot be changed. To cancel or change an order that has not been processed, please send us an e-mail at info@naniscreations.com

If there are any problems with the merchandise, you have 24 hours to review and submit a claim. Please send us an email with a description of the problem and we will be glad to resolve the issue for you.

Request to leave the gift in special place
The customer assumes all liability for requests to leave gifts in a special place or location. We highly discourage special instructions requesting delivery to a doorstep, porch, yard or any location where the recipients cannot accept the arrangement themselves. Nani's Creations cannot be responsible for missing or faulty product due to these special requests.

Sales Taxes
Nani’s Creations must add sales tax to all purchases that are made within the State of Florida .