Frequently Asked Questions
- What are your delivery options?
We offer local delivery to all Disney World resorts, Universal Studios, Sea World and surrounding Orlando and Kissimmee areas.
We also offer nationwide shipping.
- Where do you deliver?
We offer local deliver to all locations including hotels, resorts, vacation homes, hospitals and residential delivery in Orlando and Kissimmee, Florida. We also offer shipping to all US territory.
- How can I order a Gift Basket?
You can order directly from our secure online web page or you can send us an e-mail with the details of your order and, we will process the order and billing you via pay pal invoice.
- How many day in advance I can order?
You can order the whole year with the time you decide but we need at least one day for create your order, we understand sometimes you need your gifts as emergency, if we can, we will create it with less time but depend on our availability.
- What are my payment options?
We accept all major credit cards via shop pay, google pay. All payments are processed though Nani’s Creations secure web page.
We also offer payment via PayPal.
- Can I create my own Gift Basket?
Yes, you can. If you don’t find the perfect Gift Basket within our categories, you can contact us via email, text or whatsApp and we will help you to create you gift.
- Can I add balloons to my Gift Baskets?
Yes, We offer different balloons bouquets. Some places prohibit the entrance of balloons as Animal Kingdom Resorts and some hospitals. We are not responsible if the items are refused at the moment of the delivery.
- Do you deliver the same products showed on the pictures?
Normally yes, but sometimes the products that you see are out of stock or discontinued mostly with the Disney merchandise which is constantly renewed. We will do our best to substitute with a similar item. We will let you know of any changes with a picture of the new item/s.
- Do I need to create an account?
No, you don’t have to create an account with us, you can select your preferred checkup option with or without an account.