TERMS AND CONDITIONS OF SERVICE
Welcome to naniscreations.com (“we”, “us”, “our”). By accessing or using our website and services-placing an order, contacting us, or browsing-you agree to these Terms. Please read them carefully.
- Eligibility
You must be 18 years or older to place an order. By ordering, you represent that you meet this requirement.
- Products & Custom Orders
Our baskets are handmade and may include personalized items. You are responsible for accuracy in names, dates, and messages. If a product is unavailable, we may substitute an item of equal or greater value without notice.
- Ordering & Payment
All prices are in USD; payment is collected at checkout via credit card or PayPal. You guarantee you are authorized to use the payment method. If we must take legal action for unpaid amounts, you agree to reimburse associated costs.
- Delivery & Shipping
Local Delivery (Orlando areas, including Disney & Universal Resorts):
– Flat delivery fee; delivered to front desk or bell services.
– 48 hours’ advance notice required; late requests may incur extra charge or be declined.
U.S. Shipping:
– Available to continental U.S. with minimum 7-day notice.
– Shipping costs and times vary by location; we’re not responsible for shipping delays or incorrect addresses.
- Cancellations & Refunds
Cancel at least 48 hours before delivery for a refund (minus a 10% processing fee).
Personalized and custom orders are non-refundable once production starts.
Refunds not provided for delivery issues due to customer errors (e.g., wrong address, name errors).
- Returns, Exchanges & Satisfaction Guarantee
Due to the personalized nature of items, all sales are final.
If something arrives damaged or incorrect, contact us within 24 hours with photo proof; we’ll work to resolve it.
- Intellectual Property & Website Use
All website content-text, images, layouts, designs-is owned by Nani’s Creations.
You may not copy or use any content without written consent.
You’re granted a limited, revocable license to use our site. Misuse is prohibited.
- Limitation of Liability & Disclaimer
All products and info are provided “as is.” We are not liable for:
– Lost/stolen/misdelivered items
– Third-party handling (hotels, carriers)
– Indirect or consequential damages
Our liability is limited to the purchase price.
- Indemnification
You agree to defend and indemnify us from any claims resulting from your breach of these Terms or any law.
- Dispute Resolution & Arbitration
Disputes must be resolved through binding arbitration. No jury trials or class actions.
- Termination & Suspension
We may suspend access or cancel orders for breach of Terms, fraud, or misuse.
- Force Majeure
We are not responsible for delays caused by forces beyond our control.
- Changes to Terms
We may update Terms at any time. Your continued use means acceptance.
- Privacy
Your data is handled per our Privacy Policy.
- Contact
Email: info@naniscreations.com
Location: Orlando, Florida